AI-powered emotion analysis on every call. Detect frustration before it becomes a complaint. Score agent empathy. Prevent escalations.
Basic sentiment is free. Upgrade for audio-level analysis and agent coaching.
Real-time emotion analysis across every dimension of the conversation.
0–100 scale. Rising frustration triggers real-time alerts. Intervene before the customer asks for a manager.
Tracks customer satisfaction across the entire call timeline. See exactly when satisfaction drops and why.
AI predicts escalation risk in real-time. Flag calls that need human intervention before the customer asks.
How well did your agent handle emotional moments? Scored per-agent, aggregated across all calls.
Emotion timeline across the call. See the moment the customer’s mood shifted — and what caused it.
Aggregate emotion patterns across 1,000+ calls. Find top-performing agents. Identify training gaps.
Estimate your monthly Voice Intelligence cost.
Example: 500 calls/month x 3 min average = 1,500 analyzed minutes
Free
Basic tier
Text sentiment only
\u20b92,820
Standard tier
1,500 min x \u20b91.88
\u20b97,500
Premium tier
1,500 min x \u20b95.00
Voice Intelligence analyzes calls from any provider in the BusinessClaw ecosystem.
Enable Voice Intelligence in your settings. Basic tier is free forever.
Enable Voice Intelligence